Fractured Atlas is seeking a full‐time Chief Operating Officer (COO). Fractured Atlas is a national nonprofit art service organization with a membership of over 75,000. Their mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. They are dedicated to helping individual artists and arts organizations at every level of the cultural ecosystem, in every creative medium by providing fundraising tools, educational resources, and personalized support.
Fractured Atlas is in a moment of transition and there is an opportunity for someone in this new role to come in with skills in organizational change management, leading liberatory organizational practices, and an excitement to help lead the organization in change through a lens of care.
The COO provides leadership and guidance to the organization’s operational functions, including operations, people, and finance. The COO is a steward of the organizational culture and day-to-day activities, ensuring that Fractured Atlas is managed and performing strategically to meet organizational goals and mission. This role is a member of the Finance, People, Operations (FinPOps) team, and works with the entire Fractured Atlas team to further their mission and programs.
This role reports to Theresa Hubbard, the CEO who, along with the Finance, People, Operations (FinPOps) team will support this role in making vision come to life. As a new member of the team you can expect time to learn about the organization’s history, programs, and future, as well as everyone who works at Fractured Atlas.
At Fractured Atlas, they work hard towards supporting their mission but they also understand that work is just one part of life and support team members having full and robust lives outside of work.
Their organizational culture embraces people who:
- Are curious and excited by opportunities to better their services, their systems, and themselves.
- Seek out challenging problems and are comfortable with experimental, high-impact efforts.
- Are agile, creative problem solvers with a focus on concrete results.
- Invest their time in quality work and giving others their respect and support
They recognize that the culture and core values of an organization should continue to evolve to reflect the world we live in. And they are evaluating their existing core values in this moment of organizational change. Some emerging values that they’re exploring include transparency and feedback, collaboration and teamwork, and centering humanity.
At Fractured Atlas they work to adhere to anti-oppression and anti-racism principles in all areas of their internal and external work. This commitment is grounded in their belief that change is possible, and that their work and that of the artistic community as a whole will grow stronger as oppression is eliminated.
In their current phase of this journey towards being an Anti-Racist Anti-Oppressive organization, the whole staff is engaged in all staff ARAO Committee meetings and undergo training as part of their onboarding process. They recognize that they do not have all of the answers as they pursue this work. This work will continue to shift as the Fractured Atlas team changes. They ask that new team members join them as they continue to learn, practice, and grow in this work. Learn more about what it’s like to work at Fractured Atlas here.
MAJOR DUTIES & RESPONSIBILITIES
- Leads day-to-day operations with the highest levels of respect, integrity and compliance, demonstrating clear, direct, and timely communication in all matters
- Sets and evaluates legally compliant business policies, procedures, and practices
- Recommends long-range strategic talent management, operational and financial goals
- Works with the CEO to develop an organizational structure that facilitates coordinated work across the company and enables increasing staff responsibility and autonomy.
- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s effectiveness can be evaluated; identifies opportunities for improvement
- Interacts with vendors to create and maintain relationships and negotiate contracts.
- Interacts with the board as needed, including joining board conversations and developing materials for board meetings
- Provides mentorship and coaching as needed across the organization.
Managing FinPOps Team:
- Coordinates and interprets all company policies to assure consistent application and equitable employee relations
- Oversees and implements benefits and risk management practices
- Identifies legal requirements & government reporting regulations for all relevant statutes and prepares information requested or required for compliance. Coordinates and supports audits/reviews by government agencies or other 3rd parties.
- Identifies metrics for the organization’s human resource and talent management functions
- Advises on organizational budget creation and general financial decisions, as needed
- Completes financial tasks, including monitoring cash reserves and investments, approving transfers, managing corporate credit cards, and others as determined.
- Works with team leads to set financial goals and impact for new initiatives
- Advises on internal technology and virtual office operations, as needed
Strategy Development and Execution:
- Works with team leads to manage competing priorities between departments and to create clear guidelines to evaluate how projects align with the goals of the organization.
- Develops structure for reflection of completed and ongoing projects and initiatives to assess fulfillment of stated goals
- Works with CEO to strategize the objectives and plans for the organization in people, operations, and financial functions
- Manages multi-team projects, developing realistic goals and timelines for each project, and supporting individuals and teams in order for them to meet agreed-upon expectations
WHAT THEY’RE LOOKING FOR
- Proven dedication to building workplaces where everyone feels a sense of belonging through a commitment to impactful anti-racism anti-oppression strategies
- Skills in organizational change management, leading liberatory organizational practices, and an excitement to help lead the organization in change through a lens of care
- Superior communications skills – written, verbal and interpersonal, an ability to tailor communication style to diverse audiences across the organization, and comfort with engaging in challenging conversations; brings best practices for navigating conflict
- Ability to remain open and willing to new creative approaches to everything
- Proven ability to lead collaboratively and across many functions/departments
- Experience managing a fully distributed team
- Experience with Human Resources employee relations and understanding of employment law
- Comfort and experience working in financial systems and interpreting and communicating financial data and reports
- Experience managing multi-million dollar budgets
- Developed skills in various technical tools, for example MS Office, G-Suite, digital security, IT (account admin, etc.), Trello, Slack, etc.
- Ability to work independently, prioritize work w/ strong organizational and time management skills; strong project management experience
- Demonstrated capability in adapting and innovating business practices and solutions.
- Evaluation-oriented, agile, change agent with the commitment and confidence to assume a leadership role in an evolving complex environment
- Empathetic and engaging individual, who listens well, is attentive and present, and has high emotional intelligence
- Proven ability to provide mentorship and coaching, experience in virtual environment a plus
This position is U.S.-based and 100% virtual (with eventual travel about 1-2 times per year*). You can live anywhere in the country but most meetings fall during a 10 AM-6 PM ET window.
This is a full-time exempt position. Salary is $180,000. Fractured Atlas has fixed-tier compensation, so everyone at each tier makes the same. Learn more about their compensation structure here.
Benefits include employer-contributed dental, vision, medical insurance; flexible spending account; employer-contributed 401K plan; commuter benefits; professional development allowance; ticket and staff donation allowance for artist member projects; internet and cell-phone stipend allowance; workplace supplies allowance; unlimited paid vacation days; paid sick days; paid family leave; and a casual but hard-working, friendly, and supportive work environment.
To be considered for the position, please use the application portal to upload all the items below in one PDF-formatted file:
- Personal Statement addressing the following questions:
- What about Fractured Atlas drew you to this position?
- Tell us about a successful people-centered initiative you’ve led. What made it a success?
- What is a core value or principle that is important to you and how does it inform your approach to leadership?
- Resume no longer than (2) pages
- A list of (3) professional references complete with phone number, email address, and explanation of the relationship. (References will not be contacted without your prior consent.)
If you’re looking for a way to merge PDFs, iLovePDF is a free browser based option. Incomplete submissions will not be considered, nor will submissions sent via email, post mail, or fax.
They receive many applications for each job and cannot respond to questions about the position unless you are having a technical issue with the job portal or are requesting accommodations for the process. If you need help with a technical issue or are requesting accommodations, please email email@example.com.
Want to know what’s next after you apply? Here is a breakdown of the steps of the hiring process. You can learn more about Fractured Atlas by reviewing their website, blog, and work.fracturedatlas.org