Disclaimer: Listings reflect client inquiries verbatim for accuracy and clarity.
Position Type: Part-time
Hours: 18-25 hours/week, flexibility required, scheduled by programmatic season
Reports to: Senior Manager of Special Events and Hospitality
Starting Pay: $28 / hr
Application Deadline: July 21, 2026
About this Role
Roulette Intermedium — New York’s premier venue for experimental music, movement, and media art — seeks friendly, organized, proactive House Managers to lead front-of-house operations and deliver an exceptional experience for audiences, artists, and rental clients. Reporting to the Senior Manager of Special Events and Hospitality, this external-facing role is central to event production. You will create a welcoming, attentive environment for audiences, artists, and rental clients while coordinating staff and managing venue operations from doors-open to close.
Key Responsibilities
● Oversee all front-of-house operations during events, supervising box office, security, and bar staff
● Serve as the primary on-site point of contact for artists, producers, rental clients, and vendors, creating a welcoming and professional environment
● Support box office operations before and during Roulette performances — including ticket sales, patron inquiries, and customer service —coordinating with the Development and Audience Services Associate and Director of Artistic Planning as needed
● Maintain working knowledge of the weekly production schedule; prepare and restore venue spaces before and after events, including theater setup according to detailed floorplans, and assist with supply deliveries and inventory counts
● Ensure compliance with venue policies, fire code, Department of Health regulations, and capacity limits
● Oversee setup and breakdown, including stocking bathrooms, and supervise trash management and recycling
● Generate detailed post-event reports for, and meet regularly with, Special Events, and Artistic Programs departments
Qualifications
● 2–5 years of experience in event production, audience services, or front-of-house management, preferably in a performing arts, hospitality, or nonprofit setting
● Strong leadership and communication skills, with experience managing teams in live, public-facing environments
● Excellent customer service instincts and the ability to engage professionally with diverse audiences, artists, and rental clients across a wide range of perspectives
● Composure and problem-solving ability in fast-paced or high-pressure event settings
● Experience with ticketing or CRM systems (AudienceView or OvationTix preferred)
● Physical ability to lift up to 30 lbs, stand for extended periods, climb stairs, and perform repetitive tasks; role includes setup and breakdown of up to 250 chairs (~20 lbs each) per detailed floorplans
● NYC Department of Health Food Protection Certificate and FDNY Certificate of Fitness required within 3 months of hire (training provided)
● Genuine interest in experimental or interdisciplinary performing arts a plus
Schedule & Work Environment
● Flexible availability required, including regular evenings, weekends, and occasional late nights or early mornings
● Shifts range from 6–14 hours, including administrative time outside of events; 20–30 hours/week anticipated
● Schedule is set monthly based on Roulette’s event calendar
How to Apply
Applicants should send a short cover letter in the body of their email and a copy of their resume and cover letter as a single PDF attachment to: jobs@roulette.org, with “House Manager” in the subject line. Only those whose applications are being considered will be contacted. No phone
calls please.
Roulette is an Equal Opportunity Employer and considers all candidates for employment regardless of race, national origin, ethnicity, citizenship status, accessibility needs, age, religion, sexual orientation, gender identity or expression, or any other characteristic protected by law. Don’t meet every single qualification? Studies show that women and BIPOC candidates are less likely to apply unless they meet all listed qualifications. Roulette is committed to building a diverse, equitable, and inclusive team, and we encourage you to apply even if your experience does not align perfectly with every listed skill or experience. We are excited to see how your unique skills and perspectives can contribute to our success.