UX Researcher | Bloom Works

In this role, you will: 

  • Do user research in a variety of situations and across different user types to provide insights for tech and policy interventions
  • Jump into projects at a variety of stages
  • Navigate complex situations with empathy and kindness
  • Collaborate and participate on a cross-functional team
  • Plan and facilitate workshops with clients and community members
  • Produce research plans, moderator guides, usability testing scripts, journey maps, service blueprints, and other documentation to collect and convey research findings
  • Synthesize findings and formulate insights
  • Engage directly with clients and present your own work clearly and confidently
  • Think on your feet: problem solving everything from developing an information architecture, to explaining the value of user centered design
  • Support the successful completion of projects in accordance with their scope of work, timelines, and budgets

What they’re looking for:

  • At least 5 years of experience doing user research 
  • Experience navigating complex systems or working on public service delivery
  • Ability to communicate clearly and increase transparency, with a strong competency in situational awareness and conflict resolution
  • An adaptive, proactive, tenacious, and positive mindset
  • Experience working in an agile, iterative way
  • Empathetic, collaborative, and able to adapt in the face of constraints


  • $100,000 -125,000 depending on experience


  • An environment that empowers you to apply your skills and experience for the public good
  • Remote-friendly work environment
  • Medical
  • Dental & vision
  • Life insurance
  • PTO, holidays, and sick leave
  • Tech equipment stipend
  • Professional Development stipend
  • ST/LT disability 
  • 401k

How to apply

They are primarily considering full-time candidates, though are open to contract positions to start. Chiefly, they want to grow their team thoughtfully, so if you are looking for a new full-time endeavor – you can apply here

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